Thank you for shopping with us at Contoso Jeevan Jyoti. This Shipping Policy outlines the terms and conditions related to the delivery of off-grid solar system products purchased from our website.
Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will be processed the following business day.
Shipping charges for your order will be calculated and displayed at checkout. We partner with reputable carriers to ensure safe and timely delivery of your solar systems and components.
We currently ship to addresses within [Country/Region], excluding P.O. Boxes for freight items.
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for the tracking details to update.
For larger orders such as complete off-grid systems, batteries, and solar panels, freight shipping will be used. You will be contacted to schedule a delivery window. Please ensure that someone is present to receive and inspect the shipment.
Please inspect your order upon arrival. If the item is defective, damaged, or if you receive the wrong item, contact us immediately at support@contosojeevanjyoti.com so we can resolve the issue.
We offer international shipping to select countries. Shipping fees and delivery times will vary depending on the destination. Import duties, taxes, and other customs fees are the responsibility of the buyer.
If you have any questions regarding shipping or your order, please contact us at:
Email: support@contosojeevanjyoti.com
Phone: +91-9140248936